An Intensive 2-Day Class Room Training Course

Emotional Intelligence and Temperament
Awareness at the Workplace

Understanding and Making the Most of Your Emotions/Temperament, and of Others ...

Upcoming Sessions

Course Overview

When it comes to reaching peak performance, Emotional Intelligence (EI) and Temperament Awareness (TA) are
key. From our past research, Emotional Intelligence and Temperament Awareness are more important to
performance than qualifications, experience, and technical skill combined.

Emotional Intelligence is the ability to perceive, use, understand, manage, and handle one’s emotions, and those
of others to make the most of issues and situations. Temperament Awareness on the other hand refers to being
of conscious of aspects of an individual’s personality, which are mainly biological or innate as opposed to learned.
Temperament is basically life-long traits that we have acquired early on in life or simply inherited. These two are
skills that can be developed overtime. In order to effectively lead their teams and work better with their colleagues,
every manager today needs to boost their EQ (Emotional Quotient).

Training Objectives

This comprehensive two (2) day course is designed to help delegates work effectively with others by creating great
cooperative relationships. By the end of the workshop, delegates will be able to:
a) Discern between different feelings and label them appropriately
b) Understand their own personalities and the personalities of others
c) Use emotional information to guide thinking and behavior
d) Adjust emotions to adapt to environments for effective leadership
e) Enhance their emotional and social skills in order to build positive relationships at their workplaces
f) Create more satisfying, productive and innovative experiences at work
g) Devise research-based strategies to resolve conflicts and strengthen empathy constructively
h) Work effectively in teams and create great cooperative relationships with others

Target Participants

This course is suitable for anyone who wishes to enhance their emotional and social skills in order to build positive
relationships, and manage people and situations better. It is also suitable for those who seek to understand their
own personalities and the personalities of others, so as to make the most of the issues and situations they encounter
wherever they go.

Training Content

MODULE 1: The Link between Thoughts, Feelings, Emotions and Behavior
WHAT is the relationship among these?
MODULE 2: Different Emotional Intelligence Systems and Formulas
Are there different emotional intelligence systems? Is there a formula to help manage anxiety, depression and stress?
MODULE 3: Applying Emotional Intelligence, Formulas and Principles
How do you apply emotional intelligence formulas and principles in your daily life to ensure effective self-regulation
and control?
MODULE 4: Improving Your Emotional Resilience and Tolerance Levels
What can you do to improve your emotional resilience and tolerance level?
MODULE 5: The Memory System, Unconscious Effects and Experiences
Do you understand your memory system, the unconscious effects and experiences you are having in your life?
MODULE 6: Temperament Awareness and Mental Health
What are the different personality traits, and how can you manage your mental health difficulties?
MODULE 7: Using Emotions to Your Advantage
How to use emotions to your advantage through emotional wiring.
MODULE 8: Building Healthy Neural Structures and Networks
How do you control and manage your memories and traumatic experiences?

Our Commitment to Health and Safety

All guidelines and directives/ standard operating procedures (SOPs) issued by the Government of the Republic of
Uganda (GoU) and the Ministry of Health (MOH) will be observed to the latter.

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The Certificate

A NeCro – EDC Certificate of Competence will be provided to delegates who attend and complete the course


For more information about this course, call or email us at:

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